Getting Started
Errors
"Email doesn't match" when trying to sync
If you see this it's most likely because your email address was originally capitalized. Try capitalizing the first letter and submitting it again. If everything look right, contact support.
Other Questions
How do I prove that I accomplished the challenge?
We use the honor system to verify your accomplishments, so if you say you did it, we have no reason to believe otherwise.
Why is it called Spark?
These challenges are intended to provide the spark of inspiration and motivation you need to keep moving toward your fitness goals.
How do I redeem my points?
To redeem points you've earned for rewards:
- Open the Spark Challenges app on your phone
- Tap "Rewards"
- Find a reward that looks interesting and tap on it
- Look for the "redeem" button to claim your reward (if you have enough points)